Peoria,Il – March 11, 2014 – Scammers have found another opportunity to steal personal information from consumers. A new phishing scam has surfaced that is targeting Netflix subscribers, according to the Better Business Bureau (BBB).
Users that are targeted will be led to a phony webpage that may resemble the Netflix login page. The Netflix users will enter their account information and the fake website will claim that the user’s account has been suspended. A fake customer service number is provided and a “representative” recommends the user download the “Netflix support software,” which is remote login software that gives the fake representative full access to the user’s computer.
“Netflix has a good reputation and scammers are taking full advantage of that,” says Steve J. Bernas, president & CEO of Better Business Bureau serving Chicago and Northern Illinois. “Anyone could fall for this scam.”
There are three key indicators consumers should look for that it is not from Netflix: First, the phone number is not Netflix. Instead, the number belongs to a call center in India. Second, the webpage is a popup. Third, the “representative” wants to login to your computer via remote software.
Here are some tips on how to avoid this scam and others like it:
For more advice on scams, visit bbb.org
For 100 years, the Better Business Bureau has been helping consumers find businesses, brands and charities they can trust. In 2012, consumers turned to BBB more than 100 million times for Business Reviews on more than 4 million companies and Charity Reports on 11,000 charities, all available for free at www.bbb.org. The Council of Better Business Bureaus is the umbrella organization for 114 local, independent BBB's across the United States and Canada, as well as home to its national programs on dispute resolution and industry self-regulation.
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