BBB Accredited Business since 09/01/2006
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A BBB Accredited Business since 09/01/2006
BBB has determined that Renewal by Andersen of Central Illinois meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Renewal by Andersen of Central Illinois' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Complaint Breakdown by ResolutionAbout Complaint Details
|09/18/2013||Problems with Product / Service | Read Complaint Details|
|08/19/2013||Problems with Product / Service | Read Complaint Details|
Business' Initial Response
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Business ManagementPrincipal: Mr. Sam Heer (Owner/President)
Number of Employees
Products & Services
This firm offers doors and windows for new construction and home remodeling.
Industry TipsHome Improvement
Map & Directions
Map & Directions
Address for Renewal by Andersen of Central Illinois
7704 N Grand Prairie Dr
Peoria, IL 61615-9242