BBB Business Review

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BBB Accredited Business since 07/01/1993

Firestone Tire & Service Center

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(217) 522-7741View Additional Phone Numbers407 S 6th St, SpringfieldIL 62701-1807

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BBB Accreditation

A BBB Accredited Business since 07/01/1993

BBB has determined that Firestone Tire & Service Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This company is a system wide member of the BBB. This means it supports the BBBs' services to the public and meets our membership standards.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Firestone Tire & Service Center's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

CUSTOMER EXPERIENCE

Based on BBB files, this company has a satisfactory record with
the BBB. The BBB has processed no customer complaints on
this company in its three-year reporting period.

When evaluating complaint information, please consider the
company's size and volume of business. The number of complaints
filed against the company may not be as important as the type of
complaints and how the company handled them.

Closed Complaints
Number of complaints processed by the BBB in last 36 Months: 0
Number of complaints processed by the BBB in last 12 months: 0
STANDARD DISCLAIMER

As a matter of policy, the BBB does not
endorse any product, service, or company. BBB reports generally
cover a three-year reporting period, and are provided solely to
assist you in exercising your own best judgment. Information
contained in this report is believed reliable but not guaranteed
as to accuracy. Reports are subject to change at any time.

The BBB reports on members and non-members.
Membership in the BBB is voluntary. Members must meet and
maintain BBB standards. If a company is a member of the BBB, it
is stated in this report.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Additional Information

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BBB file opened: 11/20/2002Business started: 01/01/1900
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Contact Information
Principal: Mr. Phil Fromme (Store Manager)Mr. Tom Henry (District Manager)
Number of Employees

6

Business Category

Tire Dealers, Brake Service

Products & Services

According to information in BBB files this company operates a chain of more than 1,500 company-owned automotive tire and service stores throughout the United States.

Alternate Business Names
Expert Tire, Mark Morris Tire, Tire Station

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.