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San Jose Warehouse

Find a Location

(309) 247-5001View Additional Phone Numbers298 S 2nd St, San JoseIL 62682

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BBB Accreditation

San Jose Warehouse is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered San Jose Warehouse's rating include:

  • 7 complaints filed against business
  • 4 serious complaints filed against business.
  • Failure to respond to one complaint filed against business.
  • BBB does not have sufficient information to determine how long this business has been operating.
  • BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.

Customer Complaints SummaryRead complaint details

7 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Delivery Issues4
Problems with Product / Service2
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 7

Additional Complaint Information

Complaints received by Better Business Bureau indicate that San Jose Warehouse specifically contacts Hispanic/Latino business owners. These business owners are located in Tennessee, California, and South Carolina.

Complaints allege that this telemarketing company offers to sell low-cost special advertising products, such as shirts, for their business. A package is received and requires COD (Cash of Delivery). Expecting their special advertising products, the business owners discover the box was packaged with empty lotion bottles and papers, or the incorrect merchandise.

The business owners indicate that attempts to obtain a refund by contacting the company are unsuccessful. Based on the information provided, the amount paid for these products range from $263-$1023.

Additional Information

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BBB file opened: 10/26/2013
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Contact Information
Principal: Ms. Rossy Ledesma Mr. Yamile Acosta Ms. Patricia Acosta Ms. Karina Campos Ms. Frida Cantalla
Business Category

Telephone Solicitation Companies, Pharmaceutical Products - Wholesale & Manufacturing, Advertising Specialties

Mail Returned

The Better Business Bureau of Central Illinois, Inc. has received returned mail from San Jose Warehouse from 298 S 2nd St, San Jose, IL 62682 and 896 S 2nd St, San Jose, IL 62682. According to Google Maps, both addresses appear to be in a farmer's field.

BBB's attempts to contact the company by phone to verify mailing information has been unsuccessful.

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