Business ProfileforYoung America Realty, Inc.

I rented an apartment with Young America Reality (YAR) for a little over 2 years. I moved out on August 1, 2023 and was charged $1,025.94 in damages. I know for myself, and the various people that helped me would attest, that I left the unit extremely clean and far from even normal wear and tear amounts of damage. The damages cited by YAR including, but not limited to, damage to a screen door that was done before I moved in, replacement of a carpet that was immaculate, and painting of walls were unjustified and of preposterous scale. Regardless, I went through the process they lay out to dispute these charges. I sent an email to the address specified to send disputes to. That address responded that it does not respond to disputes, try a different email. So I emailed that address. No response ever received. I tried calling; YAR was non-responsive there as well. Later, I still received threats that they would send me to collections if I did not pay. I responded that I had disputed these charges with them and had not gotten a response ever. Eventually, they sent my charges to collections. Now at this point I would still like to avoid the stress and time associated with taking this matter to court. I want YAR to recall the $586 debt from the collection agency so that this negative impact on my credit can be removed as well as give me back my $575 deposit that they have wrongfully kept form me.