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BBB Accredited Business since 05/01/2011

Federal Warehouse Company

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Phone: (309) 694-4500Fax: (309) 282-0442View Additional Phone Numbers200 National Road, East PeoriaIL 61611View Additional Web Addresses

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Description

Federal Companies has been serving central Illinois, Chicagoland, St Louis and Milwaukee customers for over 100 years with their relocation and logistics needs.

BBB Accreditation

A BBB Accredited Business since 05/01/2011

BBB has determined that Federal Warehouse Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Federal Warehouse Company's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 13 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

13 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Delivery Issues3
Problems with Product / Service9
Advertising / Sales Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 13

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Federal Warehouse Company

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

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Whether moving across town or across the country, you have a lot to think about during a residential move. Federal Companies Relocation Specialists know that moving is a stressful time. We will listen to your concerns and answer your questions to help make your move a success as your full-service residential moving company.

We have checklists and tips to help you "think of everything." During the initial walk-through, Federal's Certified Relocation Consultant will evaluate the work to be done, noting special requirements, i.e. crating heirlooms or appliances that might be staying with the house.Federal Companies is the full-service household moving company you can rely on for an all-inclusive, cost-effective household move. We provide relocation solutions for individuals, families and employees, helping to make their move stress-free and successful. We realize that moving your valuables and home to another location can be a hassle. And as such, we try to make every aspect of your relocation simple, from the free, no-hassle moving quote until the last carton is unpacked and thrown away.

A computerized free moving estimate and inventory. A Dedicated Move Coordinator to be your main contact. Superior loss damage prevention process to minimize the likelihood of a claim. Dedicated claims representatives to swiftly handle a claim should it occur. Complete residence protection on the day of moving. Safe, secure, climate-controlled storage for either temporary or long-term storage. Specialized crating and packaging services for fragile items

BBB file opened: 04/11/1989Business started: 03/04/1913
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Commerce Commision
527 East Capitol Avenue, P.O. Box 19280
Springfield, IL 62794
(217) 782-7434

Contact Information
Principal: Mr. William Cirone (President/CEO)Mr. Jeffrey Bogdan (VP/Sales & Marketing)Mr. Rick Dokey (VP, International)Mr. Kyle Gorden (VP, Transportation)Ms. Tonya Koontz (Claims/Customer Service)Mr. James McNeely (General Manager)Mr. Jon Ramos (General Manager)Mr. Randall Schrock (VP/CFO)
Number of Employees

210

Business Category

Movers, Transportation Consultants, Motorcycles - Repairing & Service, Wholesalers & Distributors

Products & Services

This company offers moving and storage of household goods, general commodities, warehousing, records storage and trucking services.

Hours of Operation
Mon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PMSat: 08:00 AM to 05:00 PM
Service Area

Global

Alternate Business Names
Federal, Federal Warehouse Companies, The Federal Companies, Allied Van Lines, Federal Companies, Virtual Cloud Solutions, LLC., Federal Motorcycle Transport, Federal Record Storage Company, Federal Brokerage, LLC, Federal Logistics

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.