BBB Accredited Business since 04/01/2011
The Mattress Doctor, LTD.
Phone: (309) 353-1500Fax: (309) 353-15602818 Court Street, Pekin, IL 61554
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A BBB Accredited Business since 04/01/2011
BBB has determined that The Mattress Doctor, LTD. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised The Mattress Doctor, LTD.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
The company did not respond to an advertising review complaint.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on The Mattress Doctor, LTD.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Contact InformationPrincipal: Mr. Phil Neri (Owner)
Number of Employees
Mattresses, Beds - Retail, Furniture - Retail, Bedding
Products & Services
This company offers bedding and furniture sales including latex, memory foam, adjustable and traditional innerspring sleep sets. They also sell full lines of adult and juvenile bedroom furniture such as cherry, oak, walnut and maple.