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BBB Accredited Business since 02/01/2013

Hobbico

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Phone: (217) 398-3630Fax: (217) 398-0008View Additional Phone Numbers1608 Interstate Dr, ChampaignIL 61822-1067View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 02/01/2013

BBB has determined that Hobbico meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Hobbico's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 21 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

21 complaints closed with BBB in last 3 years | 11 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues2
Delivery Issues1
Guarantee / Warranty Issues2
Problems with Product / Service16
Advertising / Sales Issues0
Total Closed Complaints 21

Additional Information

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Fax Numbers:
Hobbico: (217) 398-0008
Tower Hobbies: (217) 356-6608
Omni Models: (217) 398-7731

BBB file opened: 01/01/1985Business started: 10/01/1971
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity

Corporation

Incorporated: June 1984, IL

Business Management

Hobbico is affiliated with Great Planes Model Distributers. BBB report at this link, http://www.bbb.org/central-illinois/business-reviews/wholesale-hobby-model-construction-supplies-manufacturer/hobbico-in-champaign-il-9004675

Great Planes Model Distributors is a subsidiary of Hobbico. BBB Report on Hobbico at this link, http://www.bbb.org/central-illinois/business-reviews/mail-order-stores/hobbico-in-champaign-il-4000128

Contact Information
Principal: Mrs. Rita Kincheloe (Administrator)Customer Contact: Arthur Pesch (Product Support Manager) Pat Warnick (Retail Sales & Service Manager)
Number of Employees

800

Business Category

Hobby & Model Construction Supplies - Retail, Hobby & Model Construction Supplies - Wholesale & Manufacturing, Craft Instruction

Products & Services

This company offers retail, wholesale, and direct marketing of Model airplanes, equipment and suppiles.

This company offers wholesale distribution of model and RC air plane products

Alternate Business Names
Great Planes Model Distributors, Tower Hobbies, Hobby Services, Omni Models, Revell-Monogram, Estes-Cox, Axial
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