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Find a Location

Coach House Garages of Peoria has 1 locations, listed below.

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    Business ProfileforCoach House Garages of Peoria

    Garage Builders
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/1/2011

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    7428 W Plank Rd, Peoria, IL 61604-5257
    BBB File Opened:
    7/21/1992
    Years in Business:
    36
    Business Started:
    1/1/1988
    Business Started Locally:
    1/1/1988
    Business Incorporated:
    1/1/1997
    Accredited Since:
    1/1/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Greg Smith, Project Manager
    • Mr. Rick Otto, Sales Manager
    • Mr. Jim Yoder, President
    Contact Information

    Principal

    • Mr. Rick Otto, Sales Manager

    Customer Contact

    • Mr. Rick Otto, Sales Manager
    • Mr. Jim Yoder, President
    Additional Contact Information

    Fax Numbers

    • (309) 697-2028
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ryan P

    1 star

    09/24/2023

    Greg S**** is a fly by night contractor. His personal owned "concrete company" is basically a crew full of inexperienced idiots that Greg forces you to use for foundation and flatwork on the garages he sells. We really appreciated how he used a 6 inch wide trencher to dig our footings when the contract specifically said 8 to 10 inch wide footing excavated with a mini excavator. After forcing Greg to remove the footing with threats of getting lawyers involved, this set our new garage project back about a week and a half. We also love the fact that our garage floor holds water in about 4 differences places. Like I said before, beware of Greg and his "concrete company." Coach house garage was more than surprised to find out how Greg treated us and that he was exclusively only allowing his "concrete company" to do the concrete work on the garage he sells. I would definitely recommend a coach house garage. That being said I would definitely recommend NEVER using Greg S**** as the salesman for your new garage.

    Coach House Garages of Peoria Response

    09/26/2023

    We built this garage back in August of 2018 the 14th & 15th to be exact,( 5 + years ago). seems like he is upset regarding this project!! Were not sure why a customer would wait past the warranty time to complain (5 year written warranty). We've looked through the folder here at the home office, and have nothing noting any service calls or or complaints.(It is possible that it didn't get documented we are human and it is possible) Additionally did see where there was a discount issued something relating to the concrete construction (Delivery driver of the Rock backed over something). Concrete Contractor mentioned ceased their operations couple years ago! The Sales Rep Greg S**** has worked for us for 12 years he recently retired, Greg said when i spoke to him that things did get a bit tense during this project, at which he recalled the customer messaging him and apologizing for later. Addressing the concrete can be difficult any time, from what were hearing is he has a few spots that hold water. This is a common issue and is almost impossible to pour a floor with enough slope to drain the entire garage of water. Although it is past warranty time , we would be inclined to take a look at the issue he has mentioned and see what could be done!

    Local BBB

    BBB of Central Illinois

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