BBB Business Review

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BBB Accredited Business since 05/01/2011

Sherman's

(309) 454-7700300 Landmark Dr, NormalIL 61761-2117

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BBB Accreditation

A BBB Accredited Business since 05/01/2011

BBB has determined that Sherman's meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Sherman's' rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Sherman's

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 01/27/2012Business started: 11/01/1976
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity

Corporation

Incorporated: November 1976, DE

Contact Information
Principal: Mr. Justin Montgomery (Manager)Customer Contact: Mr. Paul Sherman (Vice President)
Number of Employees

12

Business Category

Furniture - Retail, Home Electronics, Mattresses, Appliances - Major - Dealers

Products & Services

Living and bedroom furniture, appliances, TV's, mattresses, and home audio.

Refund and Exchange Policy

If you are not happy with your in-stock purchase,we will take it back and get you something you do like!

1. You will need to select a replacement within 30 days of delivery (for mattresses you will need to sleep on it for 30 days to get past the adjustment period. Then you will have the next 30 days to make a replacement selection.)

2. The replacement item must be the same or higher value (you will pay the
difference if it's more expensive, but we can't refund the difference if it's less expensive).

3. The replacement item must be the same product type. For example, a washer
must be replaced with a washer.

4. You will pay our standard delivery fee for the exchange (in addition to any delivery fees paid for the initial purchase).

5. Stained or damaged products do not qualify, items must be in "like new" condition. For mattresses, using a quality protective pad is a must.

6. One exchange is allowed per purchase.

7. Motion mattress bases, pillows, sheets & mattress protectors are excluded.

Alternate Business Names
Sherman's Place Inc.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.