BBB Business Review

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This Business is not BBB Accredited

Convergent Healthcare Recoveries, Inc.

Phone: (866) 867-0179Fax: (309) 637-3079View Additional Phone Numbers121 NE Jefferson St, Suite 100, PeoriaIL 61602http://www.convergentusa.com

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BBB Accreditation

Convergent Healthcare Recoveries, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Convergent Healthcare Recoveries, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 38 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

38 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues37
Problems with Product / Service1
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 38

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Convergent Healthcare Recoveries, Inc.

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 08/22/2005Business started: 01/01/1965
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Professional Regulation
320 West Washington Street, Third Floor
Springfield, IL 62786
(217) 785-0800
http://www.idfpr.com/

Contact Information
Principal: Mrs. Jan Draher (Exec VP of Operations)Customer Contact: Ms. Tammi Brown (Collections Manager)Ms. Mary Belk (Collections Manager)Ms. Mary Krueger (Collections)
Number of Employees

30

Business Category

Collection Agencies

Products & Services

This company offers collection services.

Alternate Business Names
Convergent Healthcare Recoveries
Industry Tips
Debt Collection
Time Barred Debts

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.