BBB Logo

Better Business Bureau ®
Start With Trust®
In Central Illinois

BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 07/01/2008

Speed Lube 10-Minute Oil Change Shops

Phone: (217) 429-9512Fax: (217) 429-2760View Additional Phone Numbers924 E Eldorado St, DecaturIL 62521-1914

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 07/01/2008

BBB has determined that Speed Lube 10-Minute Oil Change Shops meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Speed Lube 10-Minute Oil Change Shops' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Additional Information

top
BBB file opened: 07/24/2006Business started: 02/01/1980Business started locally: 12/01/2005
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Contact Information
Principal: Shane Beck (Vice President)Mr. Carl Muench (President)
Number of Employees

100

Business Category

Auto Repair & Service, Lubricating Service - Automotive

Products & Services

This company offers Oil Change Services

Alternate Business Names
Speed Lube
Industry Tips
The Hail Season is Here
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.