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BBB Accredited Business since 03/22/2013
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Digistar Genesis is a family-owned business that has been thriving since 2004. Our goal is to provide the best options to customers for their television, Internet and telephone service needs.
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A BBB Accredited Business since 03/22/2013
BBB has determined that Digistar Genesis meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Digistar Genesis' rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Digistar Genesis
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Incorporated: October 2010, GA
Contact InformationPrincipal: Mr. Tim Bolin (Owner)
Number of Employees
Television - Cable, CATV & Satellite
Products & Services
Digistar Genesis is an authorized retailer for satellite televison and Internet services and installations including DirecTV, Dish Network, and HughesNet. We also offer Vonage telephone service (not compatable with satellite internet at this time).
Hours of OperationMon: 07:00 AM to 08:00 PMTue: 07:00 AM to 08:00 PMWed: 07:00 AM to 08:00 PMThu: 07:00 AM to 08:00 PMFri: 07:00 AM to 08:00 PMSat: 08:00 AM to 05:00 PM
Refund and Exchange Policy
We strive to ensure 100% customer satisfaction. As an authorized retailer, our refund and exchange policy is based upon the company and service that the customer is subscribed to. This will vary between Dish, DirecTV, HughesNet and Vonage.
The State of Georgia; South Carolina; Southeaster Ohio; Western New York and Pennsylvania