BBB Business Review

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BBB Accredited Business since 11/06/1990

Ken's

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Phone: (478) 474-2324Fax: (478) 474-4671View Additional Phone Numbers3695 Mercer University Dr, MaconGA 31204-4905

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BBB Accreditation

A BBB Accredited Business since 11/06/1990

BBB has determined that Ken's meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Ken's' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 6 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

6 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service6
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on Ken's

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2 Customer Reviews

Additional Information

top
BBB file opened: 11/06/1990Business started: 05/01/1978
Type of Entity

Corporation

Incorporated: May 1978, GA

Contact Information
Principal: Mr. Ken Jones (CEO)Customer Contact: Mr. Kenny Jones (President)Mr. Mike Jones Mr. Michael Jones (Vice President)
Related Businesses


Number of Employees

28

Business Category

Television & Radio - Dealers, Television & Radio - Service & Repair, Audio-Visual Consultants, Sound Systems & Equipment, Musical Instruments - Dealers, Home Theater, Electronic Equipment & Supplies - Dealers, Auto Alarms & Security Systems, Home Automation

Products & Services

This company offers HDTV sales & services; home theater & custom installation; auto security systems; sound systems & equipment including installation; technical services; authorized in-store tech support services for Sony, Samsung, and Mitsubishi.

This company offers music store products and services including sales/repairs of guitars, drums, keyboards. Also offers custom shop for guitar and keyboard lessons by certified teachers.

This company offers HDTV sales & services; home theater & custom installation; auto security systems; sound systems & equipment including installation; technical services; authorized in-store tech support services for Sony, Samsung, and Mitsubishi.

Alternate Business Names
Ken's Pro Sounds, Ken's Stereo-Video Junction, Inc.

Customer Review Rating plus BBB Rating Summary

Ken's has received 3.68 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.