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BBB Reliability Report for

Aces LLC

BBB Rating F



Ratings ExplanationEnd Business Review Header
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about Aces LLC:

Arrow BBB Accreditation
Arrow BBB Rating
Arrow Business Contact and Profile
Arrow Business Management
Arrow Customer Complaint History
Arrow Government Actions
Arrow Advertising Review
Arrow BBB Copyright and Reporting Policy

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BBB Accreditation

This business is not a BBB Accredited Business.

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BBB Rating for Aces LLC

Based on BBB files, Aces LLC has a BBB Rating of F on a scale from A+ to F.

Reasons for this rating include:
  • 60 complaints filed against business
  • Failure to respond to 19 complaints filed against business.
  • 5 complaints filed against business that were not resolved.
  • Length of time business has taken to resolve complaint(s).

Click here for an explanation of BBB Ratings

Complaints generally allege non pick up of trash and a $15 cancellation fee that consumers state that they were not aware would be assessed.


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Business Contact and Profile for Aces LLC

Name: Aces LLC
Phone: (706) 364-5486
Fax: (706) 364-0893
Address: 788 Industrial Park Rd
Evans, GA 30809-3697
Original Business Start Date: May 2004
Principal: Mr. Brandon R. Coursey, Owner
Customer Contact: Mr. Brandon R. Coursey, Owner - (706) 364-5486
Incorporated: May 2004
Employees: 18
Type of Business: Rubbish & Garbage Removal
BBB Accreditation: Aces LLC is not a BBB Accredited business.

The BBB has requested basic information from this company. The BBB has not received a response. Without this information, the BBB may not have current information concerning such things as the company's management or its nature of business.


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Business Management

Additional company management personnel include:

Mr. Steve Williams - General Manager

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Customer Complaint History for Aces LLC

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 60 complaints about Aces LLC in the last 36 months, our standard reporting period. Of the total of 60 complaints closed in 36 months, 23 were closed in the last year.

These complaints concerned :
11regarding Billing or Collection Issues 
6regarding Contract Issues 
9regarding Customer Service Issues 
19regarding Refund or Exchange Issues 
15regarding Service Issues 
 
These complaints were closed as:
29 Resolved 
7 Administratively Closed 
5 Unresolved 
19 No Response 


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Government Actions

BBB has no information regarding government actions at this time.


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Advertising Review

BBB has no information regarding advertising review at this time.


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BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with Aces LLC, please let them know that you contacted BBB for a BBB Reliability Report.

ID: 12567
Report as of November 22, 2009 07:09
Copyright© 2009 Better Business Bureau


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