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BBB Accredited Business since 08/13/2013
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We believe in the value of integrity, attention to detail and excellent customer service, and are therefore happy to stand behind each and every job we do with our 3 Year Labor Warranty. Our team stands ready to give you a FREE estimate.
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A BBB Accredited Business since 08/13/2013
BBB has determined that Quality Southern Roofing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Quality Southern Roofing's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 5 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||1|
|Problems with Product / Service||3|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
7 Customer Reviews Customer Reviews on Quality Southern Roofing
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7 Customer Reviews|
Complaint Breakdown by Resolution
|12/17/2014||Advertising / Sales Issues | Read Complaint Details|
|02/15/2016||Problems with Product / Service|
|11/04/2014||Problems with Product / Service|
|09/23/2014||Problems with Product / Service|
|01/15/2016||Billing / Collection Issues|
Type of Entity
Limited Liability Corporation
Business ManagementPrincipal: Mr. Paul Castleman (Vice President)
Contact InformationMs. Kayla Anderson (Financial Operations)Mr. Luke Wolfsbauer (Owner)
Number of Employees
Products & Services
Hours of OperationMon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PMSat: ClosedSun: Closed
Macon, Warner Robins
Industry TipsHiring a Roof Contractor
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
Map & Directions
Map & Directions
Address for Quality Southern Roofing
447 Lower Boundary St
Macon, GA 31206-1021