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Dixie Roofing of Georgia, Inc.

Phone: (478) 390-6345Fax: (478) 750-4333

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Total Closed Complaints1

Complaint Breakdown by Resolution

Complaint Resolution Log (1)
09/29/2014Guarantee / Warranty Issues | Read Complaint Details
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Complaint
We cannot reach **** *****, the owner,to repair all the leaks in our roof that was installed almost 5 years ago. We have called on many occasions.
Dixie Roofing installed new shingles on our home on Feb. 10,2010. Since that time, we have contacted **** ***** on several occasions to repair leaks. Vinyl siding was damaged when removed from dormers while trying to stop the leaks (some dormers still leak). We have water spots on the ceilings in several rooms from the leaking roof. **** ***** agreed to repair all leaks & replace the damaged vinyl siding. We have stayed in contact with him since 2010 to try to get the roof repaired. We have called numerous times in the last couple of months but he will not return our calls.

Desired Settlement
We would like all leaks to be fixed & the vinyl siding replaced that was damaged on the dormers when removed to try & stop the leaks.

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Roofing Contractors

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.