BBB Accredited Business since 01/22/1999
Phone: (877) 467-2262Fax: (478) 405-2004PO Box 26306, Macon, GA 31221-6306 Send email to SCANA Energy
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SCANA Energy serves households and businesses as a leading natural gas marketer in Georgia. The company also has a regulated unit, SCANA Energy Regulated Division, selected as the state's only regulated natural gas provider.
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A BBB Accredited Business since 01/22/1999
BBB has determined that SCANA Energy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised SCANA Energy's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 22 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||15|
|Problems with Product / Service||6|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||22|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on SCANA Energy
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: July 2000, GA
Contact InformationPrincipal: Mrs. Helen G. Stembridge (Regional Manager)
Number of Employees
Natural Gas Companies
Products & Services
SCANA Energy provides natural gas service to approximately 460,000 residential and business customers across Georgia. We offer competitive prices, flexible payment options, customized rate plans and friendly, reliable customer service.