BBB Business Review

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BBB Accredited Business since 01/22/1999

SCANA Energy

Phone: (877) 467-2262Fax: (478) 405-2004PO Box 26306, MaconGA 31221-6306 Send email to SCANA Energy

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Description

SCANA Energy serves households and businesses as a leading natural gas marketer in Georgia. The company also has a regulated unit, SCANA Energy Regulated Division, selected as the state's only regulated natural gas provider.




BBB Accreditation

A BBB Accredited Business since 01/22/1999

BBB has determined that SCANA Energy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised SCANA Energy's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 22 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

22 complaints closed with BBB in last 3 years | 10 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues15
Problems with Product / Service6
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 22

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on SCANA Energy

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 01/22/1999Business started: 10/01/1993Business started locally: 10/01/1998
Type of Entity

Corporation

Incorporated: July 2000, GA

Contact Information
Principal: Mrs. Helen G. Stembridge (Regional Manager)
Number of Employees

2

Business Category

Natural Gas Companies

Products & Services

SCANA Energy provides natural gas service to approximately 460,000 residential and business customers across Georgia. We offer competitive prices, flexible payment options, customized rate plans and friendly, reliable customer service.

Alternate Business Names
Scana Services, Inc.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.