BBB Accredited Business since 07/26/2011
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A BBB Accredited Business since 07/26/2011
BBB has determined that UroMatrix Medical Systems meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered UroMatrix Medical Systems' rating include:
- 32 complaints filed against business
Factors that raised UroMatrix Medical Systems' rating include:
- Length of time business has been operating.
- Response to 32 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||15|
|Billing / Collection Issues||10|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||6|
|Total Closed Complaints||32|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on UroMatrix Medical Systems
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: November 2010, GA
Contact InformationPrincipal: Mr. Robert White (President)Customer Contact: Mr. George Croft (Customer Service) Tricia Morris
Number of Employees
Medical Equipment & Supplies
Products & Services
This company offers vacuum therapy systems for erectile dysfunction.