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Consumer Complaints

BBB Accredited Business since 07/25/2007

Angel's Way Seamless Gutters

Phone: (478) 454-0085

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Customer Complaints Summary

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints2

Complaint Breakdown by Resolution

Complaint Resolution Log (2)
09/16/2013Problems with Product / Service | Read Complaint Details
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Complaint
1 gutter of new installation is missing end piece. Company will not respond to any of my phone calls to correct.
Gutters installed Late July. Entire house new construction. Mid August I noticed the end piece of one of the gutters was not installed. Have left messages on both office number and cell number that is on the work message. No one has returned any of my 10+ calls over past 4 weeks.

Desired Settlement
I just want the end cap installed

Consumer's Final Response
They apparenty came out and fixed the problem. However they still have yet to return my phone calls. I do not live at this home full time so I had no way of knowing that they had fixed it or even were acknowledging any of my phone calls. Very weird becuase they were pleasant to work with in the beginning.

08/24/2016Problems with Product / Service

Industry Comparison| Chart

Gutters & Downspouts, Siding Contractors

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.