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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
Find out more about Ashley Furniture Home Store:
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BBB Accreditation This business is not a BBB Accredited Business. |
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BBB Rating for Ashley Furniture Home StoreBased on BBB files, Ashley Furniture Home Store has a BBB Rating of NR . Reasons for this rating include:
Click here for an explanation of BBB Ratings BBB files show a pattern of complaints concerning nondelivery of ordered furniture, delays in issuing promised refunds and delivery of damaged furniture. |
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Business Contact and Profile for Ashley Furniture Home Store |
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| Name: | Ashley Furniture Home Store |
| Phone: | (706) 738-1128 |
| Fax: | (706) 738-1753 |
| Address: | 230 Robert C. Daniels Jr. Parkway |
| Augusta, GA 30909 | |
| Original Business Start Date: | May 2004 |
| Customer Contact: | Mrs. Cheryl Drawdy, Store Manager - (706) 738-1128 |
| Employees: | 85 |
| Type of Business: | Furniture-Retail |
| BBB Accreditation: | Ashley Furniture Home Store is not a BBB Accredited business. |
| Additional DBA Names: |
The Baker Group |
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Business Management Additional company management personnel include: Mr. Scott Fogle - Assistant Manager |
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Additional Locations and Phone Numbers
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Licensing for Ashley Furniture Home StoreBBB records show a license number of 302219425 for this company. |
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Customer Complaint History for Ashley Furniture Home StoreWhen considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB processed a total of 27 complaints about Ashley Furniture Home Store in the last 36 months, our standard reporting period. Of the total of 27 complaints closed in 36 months, 1 was closed in the last year.
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Government Actions BBB has no information regarding government actions at this time. |
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Advertising Review BBB has no information regarding advertising review at this time. |
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Out of Business According to information in BBB files, this company is no longer in business. If you have an unresolved dispute with this company you may wish to seek legal advice. |
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BBB Copyright and Reporting Policy As a matter of policy, BBB does not endorse any product, service or business. If you choose to do business with Ashley Furniture Home Store, please let them know that you contacted BBB for a BBB Reliability Report. ID: 9266 |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. |
| BBB Definition: license - A permit or accreditation required by the State, Province, County or Municipality where a company is located indicating competence or professional certification that allows the company to provide products or services related to their particular field or industry. |
| BBB Definition: resolved - The company resolved the complaint issues. |
| BBB Definition: Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices. |
| BBB Definition: Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract. |
| BBB Definition: Delivery Issues - Claims alleging delayed delivery of ordered merchandise. |
| BBB Definition: Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise. |
| BBB Definition: Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services. |
| BBB Definition: Repair Issues - Claims of alleged incorrect diagnosis of a problem, delay in completion of repair, or inferior workmanship. |
| BBB Definition: Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service. |
| BBB Definition: Unpursuable - The company cannot be located or is out of business. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: No Response - The company failed to respond to the complaint. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: No Response - The company failed to respond to the complaint. |
| BBB Definition: Unpursuable - The company cannot be located or is out of business. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Unpursuable - The company cannot be located or is out of business. |
| BBB Definition: No Response - The company failed to respond to the complaint. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: No Response - The company failed to respond to the complaint. |
| BBB Definition: Unpursuable - The company cannot be located or is out of business. |
| BBB Definition: Unpursuable - The company cannot be located or is out of business. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: No Response - The company failed to respond to the complaint. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: unresolved - The company failed to resolve the complaint issues. |
| BBB Definition: unresolved - The company failed to resolve the complaint issues. |
| BBB Definition: unresolved - The company failed to resolve the complaint issues. |
| BBB Definition: unresolved - The company failed to resolve the complaint issues. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
