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Find a Location

Malcolm Cunningham Chevrolet has 1 locations, listed below.

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    Business ProfileforMalcolm Cunningham Chevrolet

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.87/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/24/2016

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2031 Gordon Hwy, Augusta, GA 30909-4457
    BBB File Opened:
    7/28/2004
    Years in Business:
    22
    Business Started:
    3/22/2002
    Business Started Locally:
    3/22/2002
    Business Incorporated:
    6/6/2019
    Accredited Since:
    8/24/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Malcolm Cunningham Automotive Group
    Business Management
    • Mr. Derric Terrentine, Director of Operations
    Contact Information

    Principal

    • Mr. Derric Terrentine, Director of Operations

    Customer Contact

    • Mr. Malcolm Cunningham, Owner
    • Mr. Derric Terrentine, Director of Operations
    Additional Contact Information

    Fax Numbers

    • (706) 733-6141
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/14/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    This business sold us a lemon! However, we did purchase a powertrain warranty. Since April, we’ve taken our commercial vehicle to them several times telling them something is wrong and they could never find a problem. Well now the transmission has went out. You would think hey no problem with the powertrain warranty….WRONG! The company who provides warranty just informed us they should’ve us this warranty because it’s not for commercial vehicles. So since April this vehicle has been down for weeks at a time stopping us from making income.
    Read More

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steve W

    1 star

    01/26/2024

    Oxygen sensor 2016 ******: I purchased this car from them a year ago. They quoted me $372.00 for parts and labor for therepair. 179.00 an hour for labor. I could not afford that price. I bought the part for $79.00 at Autozone and took it to Yash Auto repair and they replaced it in 25 minutes and only charged me $100.00. FYI, 2 other chevy dealerships also quoted me in excess of $350.00. I hate being overcharged. I hope this post helps someone. And by the way, it was a worker at autozone who recommended Yash auto repair to me after I shared with him the prices that were quoted to me. I was very blessed today.

    Malcolm Cunningham Chevrolet Response

    01/29/2024

    We are glad to hear that we are very competitively priced with the other Chevrolet dealers in town. Dealers use GM parts that are backed by GM and the work performed. Thank you for the opportunity to earn your business.

    Local BBB

    Better Business Bureau serving the Fall Line Corridor, Inc.

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