You can avoid many problems when moving by doing two things:
1. Choose a licensed, professional mover with care from the list of over 200 professional movers licensed by the Department of Motor Vehicle Safety (Georgia).
2. Understand your rights and obligations.
ONLY USE A LICENSED MOVER: All Household Goods Carriers under DMVS must hold a Certificate of Public Convenience and Necessity. They must comply with DMVS rules and regulations for handling and moving your property and they must perform their services at the rates prescribed by DMVS and published in the Maximum Rate Tariff. Unlicensed movers operate outside the law, and they may provide little protection for loss or damage to your property - or none at all. You can get a complete list by calling 678-413-8575.
The best way to avoid problems is to plan ahead and be prepared. No two moving companies are the same. Some are better than others, so it is worth your time and effort to remember these important considerations:
Choose carefully - only use a carrier who has been certified and licensed by DMVS. Ask the carrier to provide its certificate number (it should be apparent on all advertising and paperwork), and use that number to check its complaint record at the DMVS.
Get a written, signed estimate, and keep it.
Be ready when the mover arrives.
Accompany the mover to make up an inventory prior to the move.
Understand and agree with the bill of lading before you sign it.
Before your move, require the mover to explain its limits of liability and your options for loss and damage protection.
Be at the destination at the time agreed upon for delivery.
Check the condition of your property before you sign a delivery receipt.
For additional information go to www.protectyourmove.gov.