BBB Warns Students About Rental Scams

May 28, 2013

Orlando,FL – May 28, 2013 – Better Business Bureau of Central Florida is reminding students of the importance of doing their homework to ensure online listings for rental properties are legitimate to avoid falling victim to scams.

With the school year winding down and warmer weather just around the corner, many students are planning on moving out of college dorms - or their parents' homes- to find apartments or rental homes for the summer and beyond.  Though the Internet has made it very easy to search for rental properties, it has also made it easier for scammers to create fake ads on sites like craigslist, which attract victims with promises of low rent.

Victims of fake rental listings lose their deposits and may be at risk of identity theft if they provide personal information for a lease application.  The scammer may offer an address and even send a key, however, the property may already be rented to someone else and the key doesn’t work. 

In an effort to help students avoid rental scams, BBB offers tips when looking for rental properties. Be wary if:

  • The deal sounds too good to be true.  Scammers will often list a rental for a very low price to lure in victims.  Find out how comparable listings are priced, and if the rental comes in suspiciously low, walk away.
  • The land lord is located elsewhere and prefers to communicate solely via e-mail. Scammers might say they have just been relocated out of the state or country for a job or military deployment.  Don't believe it.
  • An online listing has grammatical or spelling errors – often a sign the ad may have been created by overseas scammers not familiar with the nuances of the English language.
  • You're asked to wire money through wire transfer services such as Western Union or MoneyGram, or told the deposit or rent needs to be paid with a Green Dot MoneyPak card.  Any money sent via these means is extremely difficult to trace, and there is little chance - if any - of getting your money back.
  • The rental requires a security deposit or first month payment without meeting the land lord, inspecting the property or signing a lease.  If you can't visit an apartment or house yourself, ask someone you trust to go and confirm that it's actually for rent - and make sure they have access to the property to inspect its condition - inside and out.
  • In addition to setting up a meeting, do a search on the landlord and the property listing. If you find the same ad listed under a different name, that’s a sign that something is likely amiss.

You will find additional consumer tips and information at


Founded in 1983, BBB of Central Florida is an unbiased not-for-profit organization that sets and upholds high standards for fair and honest business behavior. BBB helps consumers find and recommend businesses, brands and charities they can trust, offers objective advice and a wide range of education on topics affecting marketplace trust. BBB also offers complaint and dispute resolution support for consumers and businesses. Today, 114 BBB's serve communities across the U.S. and Canada, evaluating and monitoring more than three million local and national businesses and charities. For more advice on finding companies and businesses, start your search with trust at