BBB Business Review

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BBB Accredited Business since 07/22/2004

Silver Lake Resort Ltd.

Phone: (407) 397-2828Fax: (407) 397-4828View Additional Phone Numbers7751 Black Lake Rd, KissimmeeFL 34747-1760 Send email to Silver Lake Resort Ltd.

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BBB Accreditation

A BBB Accredited Business since 07/22/2004

BBB has determined that Silver Lake Resort Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Silver Lake Resort Ltd.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 17 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

17 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues4
Billing / Collection Issues7
Problems with Product / Service6
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 17

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Silver Lake Resort Ltd.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 10/01/2004Business started: 12/10/1990
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Florida Department of Agriculture and Consumer Service
(800) 435-7352

Osceola County Occupational License

BBB records show a license number of ST32663 for this company, issued by Florida Department of Agriculture and Consumer Service. Seller of Travel.

Type: Seller of Travel

BBB records show a license number of 27938 for this company, issued by Osceola County Occupational License. Business Tax Receipt.

Type: Business Tax Receipt

Contact Information
Principal: Ms. Deborah Moore (COO and General Partner)Mr. Carlos Anderson (Director of Promotions)Ms. Joanna Bristow (Marketing Fulfillment Assistant Manager)Mr. A. J. Stanton (General Partner)Ms. Lisa Wehrle (Compliance Manager)
Business Category

Vacation Timeshare, Resorts

Products & Services

This company offers vacation ownership plans, vacation packages and rentals.

Alternate Business Names
2001 Broadway Realty Inc, IPM Inc
Industry Tips
Timeshare Purchase

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.