BBB Accredited Business since 07/22/2004
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A BBB Accredited Business since 07/22/2004
BBB has determined that Silver Lake Resort Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Silver Lake Resort Ltd.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 17 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||4|
|Billing / Collection Issues||7|
|Problems with Product / Service||6|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||17|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Silver Lake Resort Ltd.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Florida Department of Agriculture and Consumer Service
Osceola County Occupational License
BBB records show a license number of ST32663 for this company, issued by Florida Department of Agriculture and Consumer Service. Seller of Travel.Type: Seller of Travel
BBB records show a license number of 27938 for this company, issued by Osceola County Occupational License. Business Tax Receipt.Type: Business Tax Receipt
Contact InformationPrincipal: Ms. Deborah Moore (COO and General Partner)Mr. Carlos Anderson (Director of Promotions)Ms. Joanna Bristow (Marketing Fulfillment Assistant Manager)Mr. A. J. Stanton (General Partner)Ms. Lisa Wehrle (Compliance Manager)
Vacation Timeshare, Resorts
Products & Services
This company offers vacation ownership plans, vacation packages and rentals.