BBB Business Review

What is a BBB Business Review?

This Business is not BBB Accredited

Marriott Vacations Worldwide (Headquarters)

Find a Location

(800) 936-6824P O Box 690549, OrlandoFL 32869-0549 Send email to Marriott Vacations Worldwidehttp://www.marriottvacationclub.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

Marriott Vacations Worldwide is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Find a Location

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Marriott Vacations Worldwide's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

94 complaints closed with BBB in last 3 years | 40 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues30
Billing / Collection Issues11
Delivery Issues1
Problems with Product / Service52
Guarantee / Warranty Issues0
Total Closed Complaints 94

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Marriott Vacations Worldwide

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 10/01/2004Business started: 01/01/1984
Contact Information
Principal: Mr. Khalil Makdah (Senior Manager Customer Advocacy)
Business Category

Vacation Timeshare, Resorts, Hotels

Products & Services

This company offers Vacation Ownership Sales, Marketing & Development.

Alternate Business Names
Barony Beach Club, BeachPlace Towers, Crystal Shores, Custom House, Cypress Harbour, Desert Spring Villas, Fairway Villas, Grand Chateau, Grand Residence Club, Grand Vista, Grande Ocean, Harbor Lake, Harbor Point, Harbour Club at Harbour Town, Heritage Club at Harbour Town, Horizons at Branson, Imperial Palms Villas, Kauai Beach Club, Ko Olina Beach Club, Lakeshore Reserve, Legends Edge at Bay Point, Manor Club at Ford's Colony, Marriott Cypress Harbour, Marriott Ownership Resorts Inc, Marriott Vacation Club International, Marriott Vacation Galleries, Marriott's Canyon Villas, Marriott's Grande Vista, Marriott's Newport Coast, Maui Ocean Club, Monarch Oceanfront in Sea Pines, Mountain Valley Lodge, Mountainside at Park City, Ocean Pointe, Ocean Watch Villas, Oceana Palms, Royal Palms, Sabal Palms, Shadow Ridge Enclaves, Shadow Ridge Villages, Streamside at Vail, Summit Watch, Sunset Pointe, Surf Watch, Timer Lodge at Lake Tahoe, Villas at Doral, Waiohai Beach Club
Industry Tips
Timeshare Purchase

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.