This Business is not BBB Accredited
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Hilton Grand Vacations Company LLC is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
This business has no rating because it is in the process of responding to complaint(s) previously closed as unresolved.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||220|
|Billing / Collection Issues||24|
|Problems with Product / Service||102|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||347|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Hilton Grand Vacations Company LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
100% of the interest in Hilton Grand Vacations is controlled by Hilton Hotels Corporation (HHC). HHC develops, owns, manages or franchises hotels, resorts and vacation ownership properties.BBB file opened: 10/01/2004Business started: 01/01/1992
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Contact InformationPrincipal: Ms. Mona El Mallah (Director, Club Oper.)Mr. Kim Kreiger (Sr. Vice President)
Vacation Timeshare, Guest Ranch, Travel Clubs
Products & Services
This company offers timeshare sales development.
Alternate Business NamesGrand Vacation Realty Inc, HGVC, Hilton Grand Vacation Club, Hilton Resorts Corporation, Hilton Grand Vacations Club at SeaWorld International Center, Hilton Grand Vacations Club on International Drive (aka "Tuscany"), Parc Soleil by Hiltion Grand Vacations Club
Industry TipsTimeshare Purchase