BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 12/12/2011
Encantada Resort
Phone: (407) 787-0770Fax: (407) 233-1263View Additional Phone Numbers3070 Secret Lake Drive, Kissimmee, FL 34747-3026 Send email to Encantada Resortwww.nowrentme.comFacebook
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Description
We provide onsite vacation home management and booking services.
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BBB Accreditation
A BBB Accredited Business since 12/12/2011
BBB has determined that Encantada Resort meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Encantada Resort's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 1 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 1 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of DWE5916501 for this company.
Type: Board of Real EstateBBB records show a license number of DWE5915973 for this company. Vacation Rental Dwelling.
Type: unknownBBB records show a license number of 119941 for this company. Business Tax Receipt.
Type: Business Tax ReceiptType of Entity
Limited Liability Company
Contact Information
Principal: Anil Gupta (Managing Member)Business Category
Vacation Rentals, Property Management
Products & Services
The company provides villa rental management services for vacation homes .
Alternate Business Names
Emanagement, LLCIndustry Tips
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LocationsX
1 Locations
-
3070 Secret Lake Drive
Kissimmee, FL 34747-3026Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central Florida. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Encantada Resort is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began publishing complaint details August 1, 2012. Complaint details before this date are not available.
Industry Tips for Vacation Rentals
BBB Warns of Deceptive Travel-Related PromotionsHome Fire Protection
Lawn Care and Lawn Care Services
Preparing to Sell Your Home
Storm Clean-up Schemes Cause Additional Heartache
Timeshare Scams Can Bilk the Unsuspecting
Vacation and Travel
You Need to Hold an Estate Sale... Where to Begin?
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
About BBB Business Review Content and Services
Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.
