BBB Business Review

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Royal Bahama Cruise Line

Find a Location

(800) 291-1933View Additional Phone Numbers3208 E Colonial Dr Ste 207, OrlandoFL 32803-5127 Send email to Royal Bahama Cruise Linehttp://www.royalbahamacl.com

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BBB Accreditation

Royal Bahama Cruise Line is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Royal Bahama Cruise Line's rating include:

  • 115 complaints filed against business
  • 9 complaints filed against business that were not resolved.
  • Failure to respond to one complaint filed against business.

Customer Complaints SummaryRead complaint details

115 complaints closed with BBB in last 3 years | 15 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues57
Billing / Collection Issues11
Delivery Issues1
Problems with Product / Service46
Guarantee / Warranty Issues0
Total Closed Complaints 115

Customer Reviews Summary Read customer reviews

8 Customer Reviews Customer Reviews on Royal Bahama Cruise Line

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 1
Negative Experience 5
Total Customer Reviews 8 Customer Reviews

Additional Information

top
BBB file opened: 03/26/2013Business started: 01/22/2013
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Florida Department of Agriculture and Consumer Service
(800) 435-7352

BBB records show a license number of ST38753 for this company, issued by Florida Department of Agriculture and Consumer Service.

Type: Seller of Travel

Type of Entity

Limited Liability Company

Business Management
Principal: Mr Johnathan Curtis (Manager)
Contact Information
Customer Contact: Mr. Shawn Engler (Pres of Promotions)Mr. Anthony DiGiacomo (Managing Member)
Related Businesses
Grand Bahama Cruise Line, LLC - 801 International Pkwy Fl 5, Lake Mary, FL
Business Category

Vacation Certificates & Vouchers

Alternate Business Names
Ultimate Vacation Group, LLC., Holiday Cruise Line
Industry Tips
Vacation Certificate Offers

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.