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International Travel Solutions, LLC

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Phone: (877) 298-4694Fax: (321) 972-2986View Additional Phone Numbers7800 Southland Blvd Ste 210, OrlandoFL 32809-8530 Send email to International Travel Solutions, LLChttp://www.intltravelsolutions.com

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Description

International Travel Solutions (ITS) offers a vacation travel club that is sold to consumers by third party vendors. One of those vendors, Vacation Services of American is also owned by Brent Hedrick. In addition to paying the third party vendor to join the travel club consumers also pay a bi-annual dues ($99.50 every six months) to ITS to utilize the travel membership.

BBB Accreditation

International Travel Solutions, LLC is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

This business has no rating at this time.

Customer Complaints SummaryRead complaint details

65 complaints closed with BBB in last 3 years | 26 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues19
Billing / Collection Issues3
Delivery Issues2
Guarantee / Warranty Issues1
Problems with Product / Service40
Total Closed Complaints 65

Additional Complaint Information

According to complaints, consumers purchased a discount travel club membership after attending a presentation by Vacation Services of America, LLC. in Branson MO, a related company. Consumers report that the savings were not as represented as they were able to find cheaper flights and accommodations than those offered by International Travel Solutions, LLC.

Customer Reviews Summary Read customer reviews

3 Customer Reviews Customer Reviews on International Travel Solutions, LLC

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 1
Negative Experience 1
Total Customer Reviews 3 Customer Reviews

Additional Information

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BBB file opened: 09/29/2010Business started: 05/21/2010Business started locally: 08/31/2010
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Florida Department of Agriculture and Consumer Service
(800) 435-7352

BBB records show a license number of ST38644 for this company, issued by Florida Department of Agriculture and Consumer Service. The expiration date of this license is 09/26/2015. Seller of Travel.

Type: Seller of Travel

Type of Entity

Limited Liability Company

Business Management

Brent Hedrick, Managing Member, of International Travel Solutions, LLC, is also listed as the owner of Vacation Services of America, LLC, Branson, Mo.

Contact Information
Principal: Mr. Brent Hedrick (Managing Member)Customer Contact: Ms. Sulema Gutierrez (Supervisor of Administration)Ms. Melody Champagne (Administrative Director)Mr. Dwayne Small (General Manager)Mr. Tom Wood (Owner)Mr. Denver Wood
Related Businesses
Vacation Services of America, Inc.
Business Category

Travel Clubs, Travel Agencies & Bureaus

Industry Tips
Travel Clubs

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.