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Auto Repair Shops
Effective July 1, 1993, anyone who for compensation, engages or attemtps to engage in repair of motor vehicles owned by other persons, must register annually with the Department of Agriculture and Consumer Services. All registered repair shops must post a sign at each place of business which includes a toll free number for the Department of Consumer Services. Also, they must advise customers that they may request at the time the work order is taken, the return or inspection of the parts that the company replaces. The shop must obtain approval from the consumer before exceeding the repair estimate by more than $10.00 or 10%, but no more than $50.00. If the consumer cancels the repair due to the shop exceeding the estimate by more than mentioned above, the shop must reassemble the vehicle, unless the consumer signs a waiver or the vehicle is unsafe to drive. A shop may not charge for teardown or reassemble unless they advise the consumer at the time of the estimate of such a charge. Consumer should request to see the shop's registration prior to doing business in order to assure they are properly licensed.
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