This Business is not BBB Accredited
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American Consumer Credit, LLC is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered American Consumer Credit, LLC's rating include:
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Factors that raised American Consumer Credit, LLC's rating include:
- Length of time business has been operating.
- Response to 13 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||12|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Total Closed Complaints||13|
Additional Complaint Information
Based on BBB review the company has a pattern of complaints indicating delays or failure to issue refunds according to its terms.
It has come to BBB's attention that the business is demanding that a customer withdraw a complaint filed through BBB as a condition of resolving the complaints. BBB does not withdraw complaints under these circumstances
Customer Reviews Summary Read customer reviews
4 Customer Reviews Customer Reviews on American Consumer Credit, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Limited Liability Company
Business ManagementCustomer Contact: Mr. Sean Chesser (Administration)
Contact InformationPrincipal: Mr. Dana Micallef (Owner)Mr. Michael Saracco (Attorney) Summer Saxon (Administration)
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