At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 2452 Lake Emma Rd STE 1000, Lake Mary, FL 32746-6341
- BBB File Opened:
- 12/6/2012
- Years in Business:
- 13
- Business Started:
- 2/4/2011
- Business Started Locally:
- 2/4/2011
- Business Incorporated:
- 2/4/2011
- Accredited Since:
- 12/31/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Roto Ops, LLC
- Aquarest Spas
- Business Management
- David Wright, Vice President
- Jaime Lee Wright, Customer Service Manager
- Contact Information
Principal
- David Wright, Vice President
Customer Contact
- David Wright, Vice President
- Jaime Lee Wright, Customer Service Manager
- Jason Winetraub, Manager
- Don Pearson, Manager
- Assunta Li, Manager
- Additional Contact Information
Fax Numbers
- (407) 936-9696Primary Fax
Phone Numbers
- (407) 936-9707Other Phone
- (407) 936-9706Other Phone
Website Addresses
- (407) 936-9696
Customer Complaints
29 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/21/2023
- Complaint Type:
- Problems with Product/Service
- Status:
- Answered
Customer Reviews
7 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brittany D
09/20/2023
Dream Maker Spas Response
09/26/2023
The warranty for this product outlines in the case of a cracked shell, the manufacturer will provide a replacement shell, and split the transportation cost with the consumer. This is outlined in the warranty document on www.dreammakerspas.com.
Dream Maker Canadian Eng (dreammakerspas.com)
The offer mentioned in the review is an upgrade offer if the consumer wishes to forgo the warranty process. I would encourage the consumer to call our Consumer Care help line to discuss the warranty in more detail. The consumer care dept can be reached at 888-768-6772.
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