Business ProfileforDream Maker Spas

I purchased a hot tub from SCM Relaxation of Myrtle Beach SC in March 2023. The tub was delivered the third week of March. Immediately there were problems with the bluetooth speakers. The company sent out three different repairmen. Then the left side jets went out, then the control panel went out. Finally, they agreed to send a new tub in May. After about a week, one of the pumps went out. They sent another repairman out to replace the pump. He put the wrong pump in and blew my electric. Finally they were able to install the correct pump. The cover which came with the tub began to come unsewn. I contacted the dealer and we sent pictures along to the factory. I waited another month and was told that my claim was denied for the cover. I contacted the factory and was told that they do not handle any claims for the covers they sell with their tubs. I was told that I would have to contact ******** Spa Covers. When I did I was told they never received my claim. After resending them myself, I was told that I had to pay $70.00 to mail the cover back to them and they would resew it. When I contacted them to let them know this was not acceptable and asked them to look at the fading of the cover in such a short time even though I protected with the fabric protection the dealer supplied, ******** said nothing should have been put on the cover. Back to the tub, it is so cheaply made and unreliable. According to the dealer, the factory covers nothing even though they have a 1/5 year warranty. I want a new cover.