This Business is not BBB Accredited
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CompuPool Products USA, Inc. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for CompuPool Products USA, Inc. include:
- 181 complaints filed against business
- Failure to respond to 122 complaints filed against business.
- 8 complaints filed against business that were not resolved.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||158|
|Problems with Product / Service||22|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Total Closed Complaints||181|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints concerning warranties not being honored or honored in a timely manner.
Customer Reviews Summary Read customer reviews
3 Customer Reviews Customer Reviews on CompuPool Products USA, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3 Customer Reviews|
Contact InformationPrincipal: Mr. Nick Miller (Vice President)Ms. Brenda Brennan (Vice President)Mr. Tim Moreton (President)Mr. Richard Weber (Vice President)
Saltwater Pools - Equipment & Supplies, Solar Energy Equipment & Systems Supplies & Parts, Water/Pool Heating - Solar, Whirlpool Bath Equipment & Supplies, Swimming Pool Equipment & Supplies
Products & Services
This company offers service as a distributor of saltwater chlorinatos, automatic pool cleaners and solar heating equipment.