BBB Business Review

What is a BBB Business Review?

This Business is not BBB Accredited

CompuPool Products USA, Inc.

Phone: (888) 989-7258Fax: (407) 880-6483View Additional Phone Numbers126 Semoran Commerce Pl, ApopkaFL 32703-1405 Send email to CompuPool Products USA, Inc.http://www.compupoolproducts.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

CompuPool Products USA, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for CompuPool Products USA, Inc. include:

  • 181 complaints filed against business
  • Failure to respond to 122 complaints filed against business.
  • 8 complaints filed against business that were not resolved.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Customer Complaints SummaryRead complaint details

181 complaints closed with BBB in last 3 years | 64 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Guarantee / Warranty Issues158
Problems with Product / Service22
Advertising / Sales Issues0
Billing / Collection Issues0
Total Closed Complaints 181

Additional Complaint Information

BBB files indicate that this business has a pattern of complaints concerning warranties not being honored or honored in a timely manner.

Customer Reviews Summary Read customer reviews

3 Customer Reviews Customer Reviews on CompuPool Products USA, Inc.

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3 Customer Reviews

Additional Information

top
BBB file opened: 07/08/2010Business started: 04/18/2008
Contact Information
Principal: Mr. Nick Miller (Vice President)Ms. Brenda Brennan (Vice President)Mr. Tim Moreton (President)Mr. Richard Weber (Vice President)
Business Category

Saltwater Pools - Equipment & Supplies, Solar Energy Equipment & Systems Supplies & Parts, Water/Pool Heating - Solar, Whirlpool Bath Equipment & Supplies, Swimming Pool Equipment & Supplies

Products & Services

This company offers service as a distributor of saltwater chlorinatos, automatic pool cleaners and solar heating equipment.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.