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Central Florida

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Consumer Complaints

This Business is not BBB Accredited

Boulerice Roofing & Supply, Inc.

Phone: (352) 628-7445Fax: (321) 621-7663

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Customer Complaints Summary

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints3

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (3)BBB Closure Definitions
08/01/2012Problems with Product / Service
07/13/2012Problems with Product / Service
09/21/2012Guarantee / Warranty Issues | Read Complaint Details
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Additional Notes

Complaint Category: Failure to provide promised written warranty or guarantee

Complaint: We need the invoice for the roof so we can get the warranty changed in our name on the home we bought they refuse to do this.
We had a roof put on the house that we purchased. We paid for half of the roof and the seller paid for the other half. We have to transfer the warranty in our name and the Boulerice roofing company is refusing to give us a copy of the invoice and the product info to do this. We have to have this to transfer the warranty into our name. We did pay for half of the roof. Help

Consumer's Final Response
(The consumer indicated he/she DID NOT accept the response from the business.)
No we do not they still have not provided us with what we asked for based on the roof was put on the house for us not the seller. Also we should have a full warranty not limited due to the fact that it was put on for us to purchase the home.

Complaint Resolution: BBB determined the company provided proper verification that indicated there was no obligation to resolve the issues of the complaint.

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Roofing Contractors

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.