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Consumer Complaints

This Business is not BBB Accredited

Rental and Realty Group, LLC

Phone: (863) 421-7200Fax: (863) 943-3093

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
03/03/2014Problems with Product / Service | Read Complaint Details
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Complaint
We just moved in none of are repair request have been met
None of the smoke alarms work
Light bulbs have not been changed
Bath tub will not drain
Smoke alarms don't work
Light bulbs have not been changed
Bath tub will not drain
First ******* stated that ***** the owner had to approve the repairs and he was putting the blame on ***** saying he was slow about getting it done
And now ******* will not return any of our phone calls
We have been making these complaints since 1/22/2014
And it is now 1/29/2014

Desired Settlement
For the repairs requested to be made within a reasonable time frame and to keep us in the loop instead of trying to blame everybody else

Business Response
Repairs have been completed and were completed as agreed upon prior to tenant taking possession. Its unfortunate that tenant is not satisfied 100%, We welcome the feedback and look forward to corrected any future issues to the best of our ability in the most timely and prompt manner.

Industry Comparison| Chart

Real Estate, Real Estate Services, Rental Vacancy Listing Service, Real Estate Rental Service, Property Management - Industrial & Commercial, Property Management, Property Maintenance

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.