Business ProfileforSpecial Event Travel Network

I made payments on a trip with SET Network to go to ******. The trip date was for 12/29/23. I made SET Network aware of my cancelation on 11/14/2023. I sent in my refund request in writing to the email provided. I received a response with the options to cancel for partial refund or get a voucher. I chose the partial refund option. I paid $1,800 and was told the refund amount of $1,300 will be processed to the cards it was taken from within **** "Business Days"I advise them of cards used was no longer valid and requested the funds be refunded to the last card used. I was told "funds will go back to the card used to make payment"I knew the banks would do this but figured I'd request it anyway and put my banks on notice, as I read previous reviews from others regarding money issues with SET Network I received the first refund of $250 on 11/18/23.I received an email from SET Network on 11/22/23 confirming that remaining payments totaling $1050 have been processed to the cards the payments were taken from. (See Below)From: "SET Network *********** <**********************************> Date: 11/22/23 5:07 PM (GMT-05:00) Subject: Re: ****** Takeover Event Order Number ****** Hello ***************Please note a few things.We will be sending the remaining refund due back to your cards today. The total is: $1050 -Please note that we sent it back to the cards we have. If any of the cards are invalid as you said, then the bank will send the money to the new card. We can not send money back to a card we did not charge. This is common for banks to transfer from old cards to new cards. - please allow your bank the 5 to 7 working days courtesy to sort it out.As of today 11/24/24 SET have not process my remaining refund. I got an email today stating "oh the banks rejected our refund request and now we have to send you a check". This is false because my bank accepted the 1st refund they processed which was a invalid card. I told them this. Trying to prolong the refund