BBB Business Review

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BBB Accredited Business since 05/06/2013

One Florida Lending

Phone: (407) 218-6569Fax: (877) 401-9955View Additional Phone Numbers2151 Consulate Dr Ste 8, OrlandoFL 32837-8806 Send email to One Florida LendingView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 05/06/2013

BBB has determined that One Florida Lending meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised One Florida Lending's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on One Florida Lending

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 04/24/2013Business started: 09/19/2007
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Orange County Occupational License

Department of Financial Services

BBB records show a license number of 1072099 for this company, issued by Orange County Occupational License.

Type: Business Tax Receipt

BBB records show a license number of MLD1069 for this company, issued by Department of Financial Services.

Type: FL Office of Financial Regulation

BBB records show a license number of NMLS323206 for this company, issued by Department of Financial Services.

Type: Nationwide Mortgage Licensing System

Type of Entity

Corporation

Incorporated: September 2007, FL

Contact Information
Principal: Mr. Carlos Matos (Vice President)Ms. Sylvia Marchese (President)
Business Category

Mortgage Lender, Financial Services, Mortgage Brokers, Loans

Products & Services

This company offers mortgage broker services including VA loans, FHA, USDA, conventional and reverse mortgages.

Office Hours
Monday - Friday, 9:00 am - 6:00 pm PT
Saturday - 10:00 am - 3:00 pm by Appointment Sunday closed

Alternate Business Names
1st Florida Lending Corp, 1 Florida Lending, 1st Florida Direct Lenders

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.