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BBB Business Review

BBB Accredited Business since 11/28/2012

Respitec Medical Care & Equipment, Inc.

Find a Location

Phone: (407) 834-2266Fax: (407) 834-3887View Additional Phone Numbers401 Commerce Way Ste 101, LongwoodFL 32750-7581 Send email to Respitec Medical Care & Equipment, Inc.

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BBB Accreditation

A BBB Accredited Business since 11/28/2012

BBB has determined that Respitec Medical Care & Equipment, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Respitec Medical Care & Equipment, Inc.'s rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Industry Comparison| Chart

Medical Equipment & Supplies, Scooters - Medical, Respirators, Oxygen Therapy Equipment, Oxygen Producing Equipment, Hospital & Medical Equipment & Supplies, Canes, Wheel Chairs, Diabetes Services & Supplies, Crutches

Additional Information

top

Services include 3 office locations, 24 hour emergency service, Evaluation of client for specialized products, Evaluation of client's home for wheelchair accessibility, Evaluation of client's workplace for wheelchair accessibility, Evaluation of client's feasibility for wheelchair transport, Time and travel to secure proper documentation for patient, Labor for warranty repair of defective products, Pick-up and delivery of product, Monitoring use of product, Billing of primary or secondary payer sources, Rework of denied claims, Follow-up with physicians (progress and compliance), User compliance reports, Product and technology training for physicians and therapists, Arrange for patient travel, In-store health clinics (respiratory, glucose, etc.), Cleaning of equipment, Loaner products while client's product is in for service, Respiratory health education to seniors in assisted living centers, Labor to build or assemble and test sophisticated mobility equipment, Providing additional E tanks at no charge, Provide oxygen conserving devices for client's ease of portability of O2, and Providing equipment in special cases prior to being able to bill for them.

BBB file opened: 03/21/2007Business started: 09/01/1991
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Seminole County Occupational License

Osceola County Occupational License

Agency for Healthcare Administration

BBB records show a license number of 175578 for this company, issued by Seminole County Occupational License.

Type: Business Tax Receipt

BBB records show a license number of 99682 for this company, issued by Osceola County Occupational License.

Type: Business Tax Receipt

BBB records show a license number of 1313442 for this company, issued by Agency for Healthcare Administration. Home Medical Equipment Provider.

Type: Health Care

BBB records show a license number of 4 for this company, issued by Agency for Healthcare Administration. Home Medical Equipment Provider.

Type: Health Care

Type of Entity

Corporation

Incorporated: September 1991, FL

Contact Information
Principal: Mr. Ron Jenkins (President)Ms. Lorraine Ledesma Ms. Gisselle Wolf (Vice President)
Business Category

Medical Equipment & Supplies, Scooters - Medical, Respirators, Oxygen Therapy Equipment, Oxygen Producing Equipment, Hospital & Medical Equipment & Supplies, Canes, Wheel Chairs, Diabetes Services & Supplies, Crutches

Products & Services

This company offers medical equipment to improve the quality of life for patients at home and in the long-term care environment. They provide trained specialists to evaluate the home environment and provide the appropriate equipment as directed by the doctor's treatment plan. Patients and their caregivers receive trained distribution staff who deliver the patient's equipment, sets it up for safe and easy use by the patient, and provides service or maintenance when required. Billing teams with expertise in Medicare, Medicaid and managed-care plans handle third-party billing for the patient.

Hours of Operation

Store Hours:
Monday: 9:00 AM-5:00 PM
Tuesday: 9:00 AM-5:00 PM
Wednesday: 9:00 AM-5:00 PM
Thursday: 9:00 AM-5:00 PM
Friday: 9:00 AM-5:00 PM
Saturday: ON CALL
Sunday: ON CALL

Map & Directions

Map & Directions

Address for Respitec Medical Care & Equipment, Inc.

401 Commerce Way Ste 101

Longwood, FL 32750-7581

To | From

LocationsX

3 Locations

  • 323 W Oak St 

    Kissimmee, FL 34741-4421

  • 1633 W Gulf to Lake Hwy 

    Lecanto, FL 34461-8020

  • 401 Commerce Way Ste 101 

    Longwood, FL 32750-7581

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central Florida. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Respitec Medical Care & Equipment, Inc. is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Phone Numbers

  • (800) 945-6685
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Additional Email Addresses

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including complaint response text in BBB Business Reviews on August 1, 2012. BBB reports the complaint response text for all reportable complaints against a business that are received electronically.

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Industry Tips for Medical Equipment & Supplies

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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