BBB Business Review
What is a BBB Business Review?This Business is not BBB Accredited
American Health Advantage, LLC
Find a LocationPhone: (800) 747-6190Fax: (888) 888-8520View Additional Phone Numbers159 Parliament Loop, Lake Mary, FL 32746-3553 Send email to American Health Advantage, LLChttp://www.truedentaldiscount.comView Additional Web Addresses
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BBB Accreditation
American Health Advantage, LLC is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered American Health Advantage, LLC's rating include:
- 66 complaints filed against business
- Failure to respond to 50 complaints filed against business.
- Overall complaint history with BBB.
Customer Complaints SummaryRead complaint details
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 19 |
| Billing / Collection Issues | 18 |
| Delivery Issues | 3 |
| Problems with Product / Service | 26 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 66 |
Read Complaints | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topContact Information
Principal: Mr. Aloysius J. Abel Jr. (Managing Member)Mr. A.J. Abel III (Member)Business Category
Medical - Dental Discount Plans, Dental Service Plans
Products & Services
This company specializes in medical and dental discount plans.
Alternate Business Names
American Advantage Health, Producers Inc., True Care Advantage, True Dental Benefit, True Dental DiscountsIndustry Tips
Discount Cards are not Health Insurance!Medicare Discount Drug Program Attract Con Artists
What to Consider When Looking at Discount Medical Plans
LocationsX
2 Locations
1025 Greenwood Blvd Ste 121
Lake Mary, FL 32746-5410Directions
159 Parliament Loop
Lake Mary, FL 32746-3553Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central Florida. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*American Health Advantage, LLC is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (888) 354-8342
- (800) 446-4633
- (800) 747-6190
- (888) 888-8530
- (800) 800-7616
- (321) 832-1112
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began publishing complaint details August 1, 2012. Complaint details before this date are not available.
Industry Tips for Medical - Dental Discount Plans
Discount Cards are not Health Insurance!Medicare Discount Drug Program Attract Con Artists
What to Consider When Looking at Discount Medical Plans
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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