BBB Business Review

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BBB Accredited Business since 12/08/2004

Factory Direct, Inc.

Phone: (407) 380-3144Fax: (407) 380-3145View Additional Phone Numbers6450 Hoffner Ave, OrlandoFL 32822-3321 Send email to Factory Direct, Inc.

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BBB Accreditation

A BBB Accredited Business since 12/08/2004

BBB has determined that Factory Direct, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Factory Direct, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 5 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

5 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues2
Problems with Product / Service3
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Factory Direct, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 10/15/2004Business started: 05/01/2001
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Orange County Occupational License

BBB records show a license number of 516578 for this company, issued by Orange County Occupational License.

Type: Business Tax Receipt

Type of Entity

Corporation

Incorporated: May 2001, FL

Contact Information
Principal: Mr. Jeffrey Propps (President)Mr. D.G. Granger (Vice President)Ms. Stacy M. Propps (Secretary)
Business Category

Manufacturers & Producers, Garage Builders, Tool & Utility Sheds, Buildings - Metal, Carports

Products & Services

This company manufactures a complete line of pre-engineered metal structures and components in the residential, commercial, and agricultural markets. Products include manufactured steel buildings, sheds, carports, garages and supplier of roll-up-doors, metal wall and roof systems.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.