BBB Accredited Business since 12/08/2004
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A BBB Accredited Business since 12/08/2004
BBB has determined that Factory Direct, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Factory Direct, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 5 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||3|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Factory Direct, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Orange County Occupational License
BBB records show a license number of 516578 for this company, issued by Orange County Occupational License.Type: Business Tax Receipt
Type of Entity
Incorporated: May 2001, FL
Contact InformationPrincipal: Mr. Jeffrey Propps (President)Mr. D.G. Granger (Vice President)Ms. Stacy M. Propps (Secretary)
Manufacturers & Producers, Garage Builders, Tool & Utility Sheds, Buildings - Metal, Carports
Products & Services
This company manufactures a complete line of pre-engineered metal structures and components in the residential, commercial, and agricultural markets. Products include manufactured steel buildings, sheds, carports, garages and supplier of roll-up-doors, metal wall and roof systems.