BBB Business Review

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BBB Accredited Business since 07/25/2007

Empire Arms

Phone: (386) 677-7314Fax: (386) 677-7324P.O. Box 2068, Ormond BeachFL 32175 Send email to Empire Arms



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BBB Accreditation

A BBB Accredited Business since 07/25/2007

BBB has determined that Empire Arms meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Empire Arms' rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Empire Arms

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 05/30/2006Business started: 02/01/1993Business started locally: 02/01/1997
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Volusia County Occupational License

Bureau of Alcohol, Tobacco, Firearms and

BBB records show a license number of 200808050017 for this company, issued by Volusia County Occupational License.

Type: Business Tax Receipt

BBB records show a license number of 1-59-127-01-6F-45879 for this company, issued by Bureau of Alcohol, Tobacco, Firearms and.

Type: Federal Firearm License

Type of Entity

Sole Proprietor

Contact Information
Principal: Mr. Dennis Kroh (Owner)
Business Category

Gun Dealers

Products & Services

This company offers guns and gunsmith services.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.