BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 10/11/2004
Ashley Furniture Homestore - Central Florida Locations
Find a Location(800) 477-0097View Additional Phone Numbers880 W State Road 436, Altamonte Springs, FL 32714-3047 Send email to Ashley Furniture Homestore - Central Florida Locationswww.ashleyhomestores.com

View BBB Rating for Ashley Furniture Homestore - Central Florida Locations' headquarters.
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BBB Accreditation
A BBB Accredited Business since 10/11/2004
BBB has determined that Ashley Furniture Homestore - Central Florida Locations meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Complaints included in this report are through October 2007. Effective 11/01/07 all consumer activity is being processed through the BBB of West Florida where the company's headquarters is located. For a current report go to www.bbbwestflorida.org or call 727.535.5522.
BBB Complaint Information
Find aggregate BBB complaint information for Ashley Furniture Homestore - Central Florida Locations. BBB located in Clearwater, FL has the full report as that BBB handles all complaints for Ashley Furniture Homestore - Central Florida Locations.
Additional Information
topLicensing
Orlando Store
Contact Information
Principal: Ms. Ruthie Bautista (Manager, Customer Care Department)Mr Mark Cantley (President)Ms Sue Klingbiel (Operations Manager)Business Category
Furniture - Retail
Products & Services
This company offers home furnishing furniture.
Alternate Business Names
Ashley Furniture Home Store, Ashley Furniture Industries, Kingswere Furniture LLCLocationsX
5 Locations
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880 W State Road 436
Altamonte Springs, FL 32714-3047Directions
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2400 W International Speedway Blvd, Ste 400
Daytona Beach, FL 32114Directions
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1301 W. Osceola Parkway
Kissimmee, FL 34741Directions
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4025 US Highway 98 North
Lakeland, FL 33809Directions
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829 N Alafaya Tr
Orlando, FL 32828Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central Florida. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Ashley Furniture Homestore - Central Florida Locations is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (863) 816-1330
- (407) 856-2957
- (407) 389-1860
- (407) 943-2080
- (407) 389-1860
- (407) 382-1505
- (407) 389-1860
Additional Fax Numbers
- (407) 582-0166
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began publishing complaint details August 1, 2012. Complaint details before this date are not available.
Industry Tips for Furniture - Retail
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
About BBB Business Review Content and Services
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