BBB Accredited Business since 05/06/2013
Compass Pointe Cremation Services, LLC
Phone: (407) 797-6200Fax: (407) 641-8104737 W. Colonial Drive, Orlando, FL 32804 Send email to Compass Pointe Cremation Services, LLC
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A BBB Accredited Business since 05/06/2013
BBB has determined that Compass Pointe Cremation Services, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Compass Pointe Cremation Services, LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
8 Customer Reviews Customer Reviews on Compass Pointe Cremation Services, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||8 Customer Reviews|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr. Christopher Johnston (Owner)Customer Contact: Ms. Heather Norton (Funeral Director) Christopher E. Johnston Heather A. Norton (Legal name)
Funeral Homes, Funeral Directors, Cremation Urns, Cremation Services
Products & Services
This company provides direct cremations, removals, transportation and cremation merchandise along with dedicated personalized service.
Methods of Payment
Visa, Master Card, American Express, Discover
Serving Central Florida Counties
Orange County: Alafaya, Apopka, Bay Lake, Belle Isle, Bithlo, Christmas, Doctor Phillips, Eatonville, Edgewood, Fairway Shores, Goldenrod, Gotha, Hunter's Creek, Lake Buena Vista, Lockhart, Maitland, Meadow Woods, Oakland, Ocoee, Orlando, Orlovista, Pine Castle, Pine Hills, Southchase, South Apopka, Taft, Tangerine, Union Park, Wedgefield,Williamsburg, Windermere, Winter Garden, Winter Park, Zellwood
Seminole County: Altamonte Springs, Casselberry, Forest City, Geneva, Goldenrod, Heathrow, Lake Mary, Lake Monroe, Longwood, Oviedo, Sanford, Wekiva Springs, Winter Springs
Lake County: Altoona, Astor, Clermont, Eustis, Groveland, Lady Lake, Leesburg, Mascotte, Minneola, Mount Dora, Paisley, Tavares, Umatilla
Osceola County: Campbell, Celebration, Champions Gate, Deer Park, Four Corners, Harmony, Intercession City, Kenansville, Kissimmee, Narcoossee, Poinciana, Reunion, St. Cloud, Yeehaw Junction