BBB Business Review

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BBB Accredited Business since 10/23/2002

InCharge Debt Solutions Inc.

Phone: (877) 300-5183Fax: (877) 419-8370View Additional Phone Numbers5750 Major Blvd., Suite 300, OrlandoFL 32819 Send email to InCharge Debt Solutions Inc.View Additional Web Addresses



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Description

InCharge® Debt Solutions is a 501(c)(3) non-profit, community-service organization offering confidential and professional credit counseling, housing counseling, debt management, bankruptcy education and general financial education since 1997.

BBB Accreditation

A BBB Accredited Business since 10/23/2002

BBB has determined that InCharge Debt Solutions Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised InCharge Debt Solutions Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 11 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.


Consumers with a complaint should first contact the company directly at 1-800-408-1974.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Billing / Collection Issues4
Delivery Issues1
Problems with Product / Service3
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

3 Customer Reviews Customer Reviews on InCharge Debt Solutions Inc.

Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3 Customer Reviews

Additional Information

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BBB file opened: 10/01/2004Business started: 08/01/1997Business started locally: 06/10/2000
Licensing, Bonding or Registration

Some states may require licensing.

Type of Entity

Corporation

Incorporated: April 1999, NV

Business Management
Principal: Ms. Etta Money (President/CEO)
Contact Information
Customer Contact: Ms. Nidia Mercado (Director of Industry Relations/Customer Support)Ms. Soraia Dearaujo (Vice President Opera)
Business Category

Credit & Debt Counseling, Referral - Debt Relief Services, Debt Repayment Plan, Debt Relief Education, Bankruptcy Counseling - Federally Certified, Debt Relief Services, Foreclosure Services, Credit - Debt Consolidation Services

Products & Services

This company offers professional credit counseling, housing counseling, debt management, bankruptcy education and general financial education.

Hours of Operation
Mon: 08:00 AM to 11:00 PMTue: 08:00 AM to 11:00 PMWed: 08:00 AM to 11:00 PMThu: 08:00 AM to 11:00 PMFri: 08:00 AM to 11:00 PMSat: 08:00 AM to 06:00 PM
Service Area

United States of America

Industry Tips
Foreclosure Rescue
Debt Settlement/Debt Negotiation

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.