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BBB Accredited Business since 10/23/2002
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InCharge® Debt Solutions is a 501(c)(3) non-profit, community-service organization offering confidential and professional credit counseling, housing counseling, debt management, bankruptcy education and general financial education since 1997.
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A BBB Accredited Business since 10/23/2002
BBB has determined that InCharge Debt Solutions Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised InCharge Debt Solutions Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 11 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Consumers with a complaint should first contact the company directly at 1-800-408-1974.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Billing / Collection Issues||4|
|Problems with Product / Service||3|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
3 Customer Reviews Customer Reviews on InCharge Debt Solutions Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3 Customer Reviews|
Licensing, Bonding or Registration
Some states may require licensing.
Type of Entity
Incorporated: April 1999, NV
Business ManagementPrincipal: Ms. Etta Money (President/CEO)
Contact InformationCustomer Contact: Ms. Nidia Mercado (Director of Industry Relations/Customer Support)Ms. Soraia Dearaujo (Vice President Opera)
Credit & Debt Counseling, Referral - Debt Relief Services, Debt Repayment Plan, Debt Relief Education, Bankruptcy Counseling - Federally Certified, Debt Relief Services, Foreclosure Services, Credit - Debt Consolidation Services
Products & Services
This company offers professional credit counseling, housing counseling, debt management, bankruptcy education and general financial education.
Hours of OperationMon: 08:00 AM to 11:00 PMTue: 08:00 AM to 11:00 PMWed: 08:00 AM to 11:00 PMThu: 08:00 AM to 11:00 PMFri: 08:00 AM to 11:00 PMSat: 08:00 AM to 06:00 PM
United States of America
Industry TipsForeclosure Rescue
Debt Settlement/Debt Negotiation