BBB Business Review

What is a BBB Business Review?

Consumer Complaints

BBB Accredited Business since 08/04/2010

Mid State Window & Vinyl Siding

Phone: (407) 740-0454Fax: (407) 740-6690

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
05/19/2014Problems with Product / Service | Read Complaint Details
X

Complaint
Mid state fail to complete permit final inspection for my sun room now I a cannot sell my home because is a Lien on my home I was told by the compn
The cost of room was $14,080.00 which has been paid in full
As stated in contract 33.3 % at start 33.3% in middle final 33.3% at finish.

As of today I have a cash buyer for my home and midstate has not done anything to resolve this issue I have spoken to the city of Kissimmee they have said all he has to do is pull a permit and they will have the final inspection **** in a timely manner so I can close on my sale. My agent plus myself has contacted them numerous times in the last few day with no active help from that company.

Desired Settlement
Submit permit and remove lien on home or I hire another contractor and mid state pay all cost

Business Response
Letter Attached

Midstate Construction
**** *** ****
****** ***** Fl XXXXX
April 29, 2014
***
Case # XXXXXXXX
Dear Sir:
********* ****** has led a complaint against
my company for not closing out a permit and not
removing a lien. I have completed both those
projects, she should have no trouble closing on
her house.
This took me 2 days to complete she said that
was not quick enough, but she has never dealt
with the building deptment. Any way it is all
done.
Sincerely,

***** ******
Midstate Construction

Industry Comparison| Chart

Contractors - General, Screen Enclosures, Windows, Windows & Doors - Installation & Service, Sunroom & Solarium Design & Construction, Windows - Installation & Service, Siding Contractors, Patio Design, Contractor - Remodel & Repair

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.