BBB Business Review

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This Business is not BBB Accredited

Sterling & King Inc

Find a Location

Phone: (407) 339-9033 (Disconnected)Fax: (407) 339-3914View Additional Phone NumbersPO Box 300639, CasselberryFL 32730-0639http://www.sterlingcollections.com

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BBB Accreditation

Sterling & King Inc is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Sterling & King Inc's rating include:

  • Failure to respond to 6 complaints filed against business.
  • One complaint filed against business that was not resolved.

The Bureau file indicates the company has an unsatisfactory business performance record. Specifically the file contains a pattern of consumer complaints concerning harassment by the collection staff. The company responds to all complaints explaining their position and denying the charge of harassment, however, the file does not indicate any steps taken by the company addressing the nature of the complaints.

Customer Complaints SummaryRead complaint details

8 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues7
Problems with Product / Service1
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 8

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Sterling & King Inc

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 10/01/2004Business started: 11/29/1993
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Florida Office of Financial Regulation
200 E Gaines St
Tallahassee, FL 32399-6502
(850) 410-9805
http://www.flofr.com

Business Management
M/M S.M. Lewis (President)
Contact Information
Principal: Ms Paula Keenan (Principal)Ms Cara Lily Ms Paula Zeenan (Principal)Ms Paula Zenchoff
Business Category

Collection Agencies

Products & Services

This company offers the services of collection agency and judgment recovery.

Alternate Business Names
Sterling United Collections, Stirling & King

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.