*** ******* : say he is a par-legal and wanting to collect on 2 different things and say need make arragenments to pay this or they going take me too court or go too my payrole and i just need this too stop:If this person is who they say they are then please let me know, i'm so tired of being called and harrassed and threatend and this been going on now for 3 years and just had enough of this. I paid already one off and they came be just scammers and they were so bad and nasty , i just don't want to go through this again please help me:Please let me know if the ** ******* is who he say he is and proof of what he does. he want send anything to me in the mail only through E-mail.
IF he is who he say he is and there is proof and then i will comply and pay again , but i need proof and know who this is for real .before i do anything . My heart can't take much more they going to end up causing me a heart attack or stroke from stress.
Business' Initial Response
Original Account# XXXXXXX
Amount Due: $1.106.83
Original Account# XX XXXXX
Amount Due: $962.92
Loan Date: 02/22/2010
Payday Loan Yes
Loan Date: 03/09/2010
Fast Cash Advance
As per our conversation and our company website, we are a "Medical and Non-Medical" pre-legal
account processing group. Our primary function is to prep all accounts sent to our office for possible
attorney review. We seek to determine if a patient and or debtor are currently in or have recently
concluded any bankruptcy proceedings so that we may contact their attorney for case information.
We also provide the customer with the details of the matter and any mediation payment offer made by
the client and for which payment would then be processed by the client.
Our website states our "D/B/A company name which is used for all non-medical clients. I am sorry that
as you stated, "That you have been scammed and harassed over the past three years by other companies
over the above loans and or any other loans which does not at all have anything 20 do with 0u.r
The online inquiry that you made to the BBB, is somewhat confusing, because we were Not the
company or companies that have been in contact with you over three years at all. We are registered
with the state of Florida as well as our D/B/A and our website clearly explains what we do. I
attempted to follow up with you on 08/14/2013 and left a message to please contact me.
Instead of contacting me, so that I could update you that I was waiting for information from the client.
you chose not to call back and simplified an inquiry with the BBB online. I myself would have
been happy to direct you to the State Florida Corporate website for your own verification.
I was also waiting for you to fax over Any letter from the original client showing which loan that you
stated that you paid off.
You neither faxed over any proof nor followed up with me as requested during our one and only
conversation. We try to assist every customer and relay information and or requests back to our client in
order to attempt to reach a mutual resolution.
However, when customers do not return calls. follow up with receipts or paperwork, it then
appears that they have no true intention in voluntarily resolving the account. We do not continue to
call over and over again, as we do not process the payments. We are limited in the amount of time that
we can dedicate to any one account. We therefore attempt to assist those who show a genuine effort in
resolving their account at this stage.
The client is seeking to confirm your intention concerning the resolution of the above accounts by this
Friday 08/24/2013. If you wish to resolve one of them by this Friday and the other account during
September, that can be arranged. However, I must hear from you today to work out the details and
obtain the payment information from you to fax over to the client today with the amount that they
will be authorized to process.
Again, If you provide a letter from the company that you paid off one of the above accounts, I will.
forward that information to the client We apologize to the BBB of Central Florida that this simple matter has been brought to your attention and I hope that this will clear up any questions concerning the "Wording" of the customer's
online complaint. We were not the "Companies/Company" who has been in prior contact with her
This is an attempt to mediate/collect a debt and all information obtained may be used for the purpose.
Consumer's Final Response
From: ***** r (mailto:********@hotmail.com)
Sent: Wednesday, August 28, XXXX X:XX PM
To: ******* ******* ********@physicianasset.com
Subject: RE: BBB Complaint Case#********(Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXXX)
******* i can't find my e-mail to sign within 10 days ---me and ******** worked things out thank you
for all your help and have a blessed day.