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BBB Accredited Business since 01/09/2012

Closets by Design

Phone: (407) 740-0070Fax: (407) 740-0040View Additional Phone Numbers997 Kennedy Blvd, Ste A-18, OrlandoFL 32810 Send email to Closets by Design

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BBB Accreditation

A BBB Accredited Business since 01/09/2012

BBB has determined that Closets by Design meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Closets by Design's rating include:

  • Length of time business has been operating.

Factors that raised Closets by Design's rating include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 5 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

5 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service5
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 5

Additional Information

BBB file opened: 06/09/2011Business started: 10/01/2010

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Orange County Occupational License

BBB records show a license number of 1086845 for this company, issued by Orange County Occupational License. Business Tax Receipt.

Type: Business Tax Receipt

Type of Entity

Limited Liability Company

Business Management

All Closets By Design franchisees are owner/operators. The franchise at this location changed ownership in January 2011. Information in this report reflects current owners. Company has advised that new ownership will honor all warranties and any service issues.

Contact Information
Principal: Mr. Scott McCreary (Owner)Customer Contact: Mrs. Carolyn Hall (Office Manager)
Business Category

Closet Systems & Accessories, Cabinet Maker, Cabinet Organizers, Organizing Services - Household & Business

Products & Services

This company offers custom closet designs, garage cabinets and home offices including kitchen pantries, laundry rooms and hobby rooms.

Alternate Business Names
Closets by Design of Central Florida, MPBS Enterprises, LLC
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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.